![]() He made a big show of having his mechanic come close to the phone to say it was some switch on the outside of the transmission and that it was not apart of the transmission. The owner of A-1 transmission told me over the phone that his mechanic had already diagnosed the problem. Also when I had talk to the owner he said he was going to have it towed in so we could get it repaired because he needed his truck as soon as possible. That is why it is stated on the repair order that we do not cover Wrecker service. ![]() But at this point we do not know what exactly is going on with the vehicle that is why they need to get the vehicle to us it is not our responsibility to tow a vehicle in that we have worked on. If it has anything to do with what we did when we rebuilt the transmission it is covered under warranty just as many transmissions have been over the years we have been in business. If the transmission was rebuilt then the transmission shouldn't have anything wrong with it especially after just a couple of weeks.Īs stated before we will not know what is wrong with the vehicle until we get it in our possession. The owner wants us to pay to have it towed back to his shop and then pay for whatever is wrong with the transmission and the labor to fix it AGAIN!ģrd the owner only spoke to me (the girlfriend) once and he stated that what was wrong was not related to the part of the transmission that they rebuilt. 2nd since the issue is the transmission and the owner states that they rebuilt it, it should be the owner's responsibility to pay for the vehicle to be taken back to the shop and pay for whatever is wrong with it. (The consumer indicated he/she DID NOT accept the response from the business.)ġst, it broke down on Monday. Without looking at the vehicle we don't know exactly what's going on with it. ![]() He just needs to get the vehicle to us and we stand behind all of our work that we do just like we have for the many years that we have been here. He had said something about the cost of the towing I'm not sure where the vehicle is at the moment but as I explained we do not pay for Towing as it is stated on our repair order. I told him through numerous conversations with him and his girlfriend that they needed to get the vehicle towed to us so we could check it out and everything and he said he was going to do that and I never heard from him again. As a dealer of Allison Transmission brand transmissions and products, we only top quality for our customers.Contact Email: rebuilt the customer's transmission and after he picked it up he said he had a problem with it only wanting to start in neutral and said he was gonna run it by the shop because he was working on the road over from us and I told him to run it by and he ran it by the shop and he talk to my mechanic and my assistant manager and stated he was going to bring it in Monday we had told him to bring it in as soon as possible so we could address the situation and he did not bring it in Monday like he said and called up Tuesday and said it was broke down on the side of the road. See why we remain your reliable Rogers transmission team today for all your repair and rebuilding services. ![]() Whether you need scheduled maintenance services or a complete overhaul, we can assist you the best at lower costs daily. ![]() At A-1 Transmission, we provide affordable transmission repair and rebuild solutions for more drivers and car types throughout the Rogers, Arkansas, community. Once your vehicle starts to moan, groan, and bang at every traffic light, you know you need transmission repair shops.įrom passenger cars to agricultural equipment, all vehicles must maintain a working transmission if they want to go anywhere soon. And among the most vital services to find to keep your wheels spinning, A-1 Transmission remains transmission repair in Benton County, AR.Įven when you don’t know much about engines, you can tell that something has started going wrong under the hood. When you rely on your vehicle for your job every day, you can’t afford to get caught with unexpected breakdowns. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |